At The Berry Concept, we strive to ensure your order arrives quickly and safely. Please review our shipping policy below:

Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on your location and order size.

• Estimated delivery time: 3–7 business days for domestic orders.

• International shipping times may vary depending on customs and destination.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking information.

Delays

• While we do our best to deliver on time, please note that unexpected delays (such as customs, courier issues, or weather conditions) are beyond our control.

Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details. The Berry Concept is not liable for orders delivered to the wrong address due to incorrect information.

Lost or Damaged Packages

• If your order arrives damaged or does not arrive within the expected timeframe, please contact us at berryconceptstore@gmail.com and we will assist you in resolving the issue.

International Shipping

• International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.