Política de reembolso

Return & Refund Policy

At Berry Concept Store, we want you to love your purchase. If for any reason you’re not fully satisfied, we’re here to help.

You may request a return within 14 days of receiving your order.
To be eligible for a return, items must be:

We reserve the right to refuse returns that do not meet these conditions.

Customers are responsible for return shipping costs.
Shipping fees are non-refundable.

We recommend using a tracked shipping service, as we are not responsible for items lost during return transit.

Once your return is received and inspected, we will notify you of the approval.

If approved, your refund will be issued as store credit, which can be used for future purchases on our website.

The following items cannot be returned:

We currently do not offer direct exchanges. If you wish to replace an item, please return it and use your store credit to place a new order.

If you have any questions regarding returns, please contact us at: info@berryconceptstore.com